Meta-Approved Utility Templates • English & Arabic
Restaurants, Cafes & Fine Dining WhatsApp Review Templates
Post-dining WhatsApp review templates for restaurants, cafes, and rooftop bistros. Features direct manager escalation channels to solve dining issues on the spot.
✓
Recommended Send Timing: Send 45 minutes after payment or reservation completion time.
Category: UTILITY (Low Meta Fee)
Template 01
Meta UTILITY
Post-Meal Appreciation & Google Link
Trigger: 45 minutes after bill payment
🇬🇧 English Version
284 chars
Hi {{1}}, thank you for dining with us at {{2}} today! 🍽️ We hope you enjoyed your meal. If you have a brief moment, please share your dining experience on Google: {{3}} — If anything was not up to our standard, please reply directly so our general manager can make it right for you. 12:35 PM ✓✓
Dynamic Variables (Fill in your system):
{{1}}: Guest Name {{2}}: Restaurant Name {{3}}: Google Review Link
🇦🇪 النسخة العربية
271 حرفاً
مرحباً {{1}}، شكراً لتناول وجبتك معنا في {{2}} اليوم! 🍽️ نتمنى أن تكون الأطباق والخدمة قد نالت إعجابك. إذا كان لديك دقيقة، يسعدنا مشاركة تقييمك على خرائط جوجل: {{3}} — وإذا كان لديك أي ملاحظة حول الخدمة، نرجو الرد مباشرة ليتواصل معك مدير المطعم. 12:35 م ✓✓
المتغيرات الديناميكية:
{{1}}: Guest Name {{2}}: Restaurant Name {{3}}: Google Review Link
Template 02
Meta UTILITY
VIP Table Reservation Follow-Up
Trigger: Next day at 11:00 AM
🇬🇧 English Version
207 chars
Hello {{1}}, thank you for celebrating with us at {{2}} yesterday evening! Your feedback helps other food lovers in {{3}} discover great food: {{4}} — Looking forward to hosting you again soon! 12:35 PM ✓✓
Dynamic Variables (Fill in your system):
{{1}}: Guest Name {{2}}: Restaurant Name {{3}}: City/Neighborhood {{4}}: Google Review Link
🇦🇪 النسخة العربية
194 حرفاً
أهلاً {{1}}، شكراً لقضاء سهرتك معنا في {{2}} مساء الأمس! رأيك يساعد عشاق الطعام في {{3}} على اكتشاف أفضل التجارب: {{4}} — ونتطلع لاستضافتك مجدداً قريباً! 12:35 م ✓✓
المتغيرات الديناميكية:
{{1}}: Guest Name {{2}}: Restaurant Name {{3}}: City/Neighborhood {{4}}: Google Review Link
⚠️
Meta Cloud API Compliance & Review Policy Guardrail
Include an instant manager contact link so guests with food or service concerns can message the restaurant directly rather than venting on Google Maps.
Learn more about legal compliance in our guide: What Is Review Gating? FTC & Google Rules Explained →
Frequently Asked Questions
WhatsApp Templates for Restaurants
How can restaurants collect guest phone numbers compliantly for WhatsApp?
You can collect phone numbers through digital table booking systems, Wi-Fi login splash pages, or QR ordering systems with clear customer opt-in consent.
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