Meta-Approved Utility Templates • English & Arabic
Medical Practices, Specialists & Polyclinics WhatsApp Review Templates
Dignified, respectful review request templates for outpatient clinics, doctors, physiotherapists, and diagnostic centers in English and Arabic.
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Recommended Send Timing: Send 4 hours post-consultation or morning after outpatient visits.
Category: UTILITY (Low Meta Fee)
Template 01
Meta UTILITY
Outpatient Courtesy & Feedback
Trigger: 4 hours post-visit
🇬🇧 English Version
329 chars
Dear {{1}}, thank you for choosing {{2}} today. We hope your consultation with Dr. {{3}} was reassuring. If you have a brief moment, please consider sharing your patient experience on Google to guide our community: {{4}} — For any appointment or prescription questions, our reception team is available right here on WhatsApp. 12:35 PM ✓✓
Dynamic Variables (Fill in your system):
{{1}}: Patient Name {{2}}: Medical Center {{3}}: Physician Name {{4}}: Google Review Link
🇦🇪 النسخة العربية
295 حرفاً
عزيزي/عزيزتي {{1}}، شكراً لزيارتك {{2}} اليوم. نتمنى أن تكون استشارتك مع د. {{3}} مفيدة ومريحة. نكون ممتنين لمشاركة تجربتك على خرائط جوجل لمساعدة الآخرين: {{4}} — وإذا كان لديك أي استفسار طبي أو إداري، فريقنا متاح للرد عليك هنا عبر واتساب. 12:35 م ✓✓
المتغيرات الديناميكية:
{{1}}: Patient Name {{2}}: Medical Center {{3}}: Physician Name {{4}}: Google Review Link
Template 02
Meta UTILITY
Next-Day Wellness Follow-Up
Trigger: Next day at 10:00 AM
🇬🇧 English Version
236 chars
Hello {{1}}, this is a quick follow-up from {{2}}. We want to ensure you are feeling well today. If you appreciated our medical staff's care, your 1-tap Google review means a lot to us: {{3}} — Wishing you continuous health and vitality. 12:35 PM ✓✓
Dynamic Variables (Fill in your system):
{{1}}: Patient Name {{2}}: Clinic Name {{3}}: Google Review Link
🇦🇪 النسخة العربية
215 حرفاً
أهلاً {{1}}، رسالة متابعة سريعة من {{2}}. نود الاطمئنان على صحتك اليوم. إذا كنت راضياً عن الرعاية التي تلقيتها، يسعدنا جداً مشاركة تقييمك على جوجل: {{3}} — ونتمنى لك دوام الصحة والعافية. 12:35 م ✓✓
المتغيرات الديناميكية:
{{1}}: Patient Name {{2}}: Clinic Name {{3}}: Google Review Link
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Meta Cloud API Compliance & Review Policy Guardrail
Respect patient confidentiality. Never include diagnostic terms, prescription names, or lab test outcomes in template variables.
Learn more about legal compliance in our guide: What Is Review Gating? FTC & Google Rules Explained →
Frequently Asked Questions
WhatsApp Templates for Healthcare
Does sending review requests on WhatsApp breach patient privacy laws?
No, as long as the message does not mention diagnoses, clinical findings, or treatment details. Keeping messages neutral and patient-centered satisfies HIPAA, GDPR, and DHA standards.
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